The standard recommended lesson schedule is for weekly ½ hour one on one private instruction. We feel this is the perfect amount of time
for the student to stay focused, work with the teacher to review the progress from the last lesson, work on todays instruction and provide
material to work on for the next lesson.
Available online or in-studio with full COVID protections.
More advanced students may want to extend their lesson period to a full hour of one on one private instruction to accommodate more complex material and faster rate of progression.
Available online or in-studio with full COVID protections.
45 minute weekly lessons - $15 per lesson per student
Group lessons can be a fun way to get started with an instrument, providing a cost effective alternative to one on one instruction. These lessons are subject to availability of other students to form a group minimum of 4. We will place your name on a waiting list to form a group class.
For convenience we offer a Pay as You Go option for busy adults or advanced players that only want to book a single lesson at a time that works for them.
All lessons must be pre-paid before the lesson takes place. No credit card is required to be kept on file. No refunds or credits for missed lessons, time slot is not guaranteed and may be subject to change at any time.
A CREDIT CARD ON FILE guarantees your day and time slot for lessons. It also qualifies you for the best pricing available.
Program lessons require a valid credit card on file authorized for automatic monthly payments. The credit card will be charged automatically and without notice on or near the 1st day of each month in advance for that month’s student lessons. It is possible that the billing may run through the card later in the month and up to the last day of the month.
Depending on the month of the year and the holidays on the lesson day the charge to the credit card may be for 3, 4 or 5 lessons per student. If payment was missed for previous months, the payment may include more than one month’s charges.
If the credit card is declined when processed for automatic payment we will contact you for payment. If payment is not made within 5 days a $20.00 surcharge will apply and the student will not be allowed to attend lessons until an alternative and valid form of payment is provided.
If the credit card is declined repeatedly we reserve the right to cancel the lesson program and bill the student/customer as per the cancellation terms.
In person CASH/DEBIT PAYMENTS will be accepted at the discounted program lesson rate ONLY with a valid credit card on file – you have until the 10th of the month to pay by cash or debit – the credit card will be charged automatically without notice to the customer if the payment is not in by the 10th.
NO CREDIT CARD – if no credit card is on file for automatic billing then discounted lesson rates are not available and the full rate applies. A minimum of four (4) lessons must be pre-paid and the time slot is only guaranteed for the pre-paid period. Additional lessons must be re-scheduled (subject to availability) and pre-paid at the time of scheduling.
Lessons Policy
All students must have a valid credit card on file with us.
Full payment must be received before any lesson may be taken by the student.
Notice for Student Absences – Notice must be given by 1:00pm on the day of the lesson, during regular store hours by speaking to the front desk staff and confirmed through EMAIL to [email protected] If notice is given after this time then the lesson is forfeited and full payment applies.
There are no refunds for missed or cancelled lessons.
Make-Up Lessons – If proper notice is given for an absence any Make-Up Lessons are subject to the availability of the Teacher and are NOT guaranteed. They must be scheduled and attended within 4 weeks of the original lesson and cannot be carried forward as a credit for future lessons. If the Teacher is not available and/or does not have any open slots or if the Make-Up lesson is not taken within 4 weeks, it will be forfeited (no credit or refund will be given). Absence for a Make-Up lesson for any reason forfeits that lesson.
Re-Scheduling – Lessons may be re-scheduled to a new regular time with 2-weeks’ notice, subject to the availability of the teacher.
Teacher Substitutions – Music Centre Canada employs well qualified teachers and we reserve the right to substitute teachers when necessary without prior notice to the student.
Specific time slots are only held for periods that are pre-paid. Students may be removed from the schedule if they miss two consecutive lessons without notice (No Show) or if they have not pre-paid for their lessons.
Program Cancellation – Please provide a minimum of 2-weeks advance notice of the last lesson. No refunds will be given for pre-paid lessons at cancellation. If 2-weeks’ notice is not given then a charge equal to any unpaid lessons + two lessons will be made to the credit card on file.
Although it is best for Students to work one on one with their Teacher, Parents are welcome inside the teaching room on occasion. Parents are encouraged to discuss the student’s progress, practice routine and goals for learning with the teacher.
The front-desk staff are here to make sure you have a great educational experience; you can talk to us about any concerns or questions you have regarding your teacher and the lessons or to discuss changing teachers. ALL notices for schedule changes, absences or other issues should be communicated directly to the front desk so it can be recorded in the system.
NOTE - CHANGES DUE TO COVID
Voice and wind instrument lessons are online only and not available in-studio. All other lessons are available online or in-studio.
Masks must be worn at all times by students and teachers for in-studio lessons. Teachers will clean all surfaces with disinfectant wipes and air out the room after each lesson.
Only one student plus the teacher can be in a studio room.